PROJECT CASE STUDY

Oracle HRIS/HCM Staff Augmentation

PROJECT CASE STUDY
PROJECT CASE STUDY

Oracle HRIS/HCM Staff Augmentation

Specialized Oracle HCM support that improved HR workflows, reporting, integrations, and overall system reliability.

Client

NYC-Based Fintech Company

Services

Staff Augmentation · Oracle HCM Cloud · Systems Integration · SQL Reporting · Maintenance

Key Results

Reduced manual interventions and errors by 40% while improving reporting, compliance, and system reliability.

Industry

Fintech · Human Resources Technology

Background

A leading fintech company in New York City faced significant operational challenges due to a fragmented workflow and reliance on multiple legacy systems. As they expanded, the inefficiencies became more apparent, leading to delays in managing human resources and payroll processes. They needed to streamline operations by consolidating workflows using Oracle HCM Cloud, a modern HR information system (HRIS).

The company sought expert consultants who could handle complex system integration and ensure seamless configuration, upgrades, and reporting, while also developing new functionalities. Given the complexity of Oracle HCM Cloud and the critical nature of HR processes, the fintech required specialists with hands-on experience in Oracle systems and custom SQL reporting.

Approach

We provided staff augmentation by assigning Oracle HRIS/HCM full-stack consultants to take over the fintech’s system maintenance, development, and upgrades. Our consultant team was embedded within the fintech’s organization, working closely with their internal teams to stitch together the legacy systems and align them with Oracle’s offerings.

Key aspects of our approach included:

  • Oracle HCM Cloud Integration: Configured and optimized Oracle HCM modules to replace fragmented legacy systems where possible.

  • Change Management Compliance: Tracked all configuration changes to ensure strict compliance with change management policies.

  • System Documentation and Reporting: Maintained comprehensive system documentation and developed custom SQL reports aligned with the organization’s specific needs

  • Agile Collaboration: Our consultants worked in sprints to deliver quick wins, ensuring the fintech team could realize value progressively without operational disruptions.

Solution

The staff augmentation team took complete ownership of the Oracle HCM Cloud system, managing both the technical configuration and operational needs. The consultant(s) were responsible for:

  • System Maintenance: Managing upgrades, release patches, and new module additions while tracking and testing configuration changes.

  • Custom Reporting: Developing and maintaining SQL reports for HR, benefits, payroll, and third-party integrations.

  • Release and Patch Management: Coordinating system upgrades and patches while managing regression testing and troubleshooting.

  • Change Management: Ensuring compliance by documenting changes and managing test scripts.

  • Seamless Integration: Leveraging Oracle Cloud capabilities to stitch legacy systems with new processes to reduce redundancy and improve workflow efficiency.

Results

The engagement resulted in a marked improvement in the fintech’s HR processes:

  • Increased Operational Efficiency: Legacy workflows were streamlined using Oracle HCM, reducing manual interventions and errors by 40%.

  • Enhanced System Reliability: Regular patch management and release upgrades ensured the system was always up-to-date and secure.

  • Improved Compliance and Documentation: Detailed system documentation and strict change management processes kept the organization audit-ready.

  • Custom Reporting for Better Decision-Making: Tailored SQL reports provided real-time insights into HR and payroll operations, helping management make more informed decisions.

  • Successful System Transition: The consultants successfully stitched together the legacy and modern Oracle Cloud systems, ensuring seamless operations during the transition.

This project showcases our ability to provide specialized staff augmentation services, delivering both technical expertise and operational excellence. Our success in working with this NYC-based fintech demonstrates our strength in handling complex integrations and maintaining mission-critical systems—capabilities that align with the needs of other leading organizations.

‹ Bira 91 x ICC Partnership

Bira 91 x House of the Dragon ›